Cookies Policy

Winna Casino uses cookies and related technologies to help our website operate, remember certain choices, understand how visitors use our services, and improve the online experience. This policy applies to cookies placed through our website, including pages that you may visit on a computer, mobile phone, tablet or another supported device.

A cookie is a small text file stored on your device when you visit a website. Cookies can allow a website to recognise a device or browser during a visit or on a later visit. Some cookies are placed directly by the website you are using. Others may be placed by service providers that support functions such as website security, performance measurement, analytics, advertising or embedded content.

Cookies may be temporary or persistent. Temporary cookies, sometimes called session cookies, generally expire when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The duration of a particular cookie can vary depending on its purpose, the service that places it and your browser settings.

This policy is intended to provide clear, general information for players and visitors in Australia. The cookies used on a particular page may depend on the features available, the device or browser you use, and whether you have logged in or interacted with a service.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and reliability of the website. They may help maintain a secure session, remember information needed to move between pages, identify unusual activity, protect forms, and support account or login functions. Without these cookies, some parts of the website may not work correctly or may not be available.

Functional cookies

Functional cookies allow the website to remember choices you make and provide features that are more convenient. For example, they may remember language, region, display or accessibility preferences, or other settings selected during a visit. If you disable these cookies, the website may still operate, but you may need to repeat certain choices each time you return.

Analytics and performance cookies

Analytics and performance cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on a page, navigation paths, loading performance and technical errors. This information can be used in an aggregated or otherwise controlled form to identify improvements, monitor performance and make the website easier to use.

Preference and marketing-related cookies

Where applicable, preference or marketing-related cookies may help us understand interactions with website content, campaigns or promotional communications. These technologies may be used to show content that is more relevant to your interests or to measure whether a communication or campaign has been effective. They are not essential to the basic operation of the website, and availability may depend on your consent and the choices you make.

Security and fraud-prevention technologies

Cookies and similar technologies may also be used to support security, prevent misuse and help identify activity that could affect the website, accounts or other users. These technologies may look at information such as device characteristics, browser information, session details and activity patterns. They are used to protect the integrity of our services and are not intended to replace responsible use of your account.

The information collected through cookies may be connected with technical information about your device, browser or visit. Depending on the technology and the service involved, this may include an internet protocol address, device type, browser type, operating system, approximate location derived from technical information, pages visited, referring pages, dates and times of visits, and interactions with website features.

We may use this information for purposes such as:

• Keeping the website available, secure and functioning as intended.
• Supporting account access, session management and other essential website processes.
• Remembering preferences and settings that you choose.
• Understanding website traffic, performance and general usage trends.
• Detecting technical problems, investigating suspicious activity and helping prevent fraud or misuse.
• Improving website design, content, navigation and accessibility.
• Measuring the performance of communications, promotions or other website content where applicable.
• Complying with legal, regulatory, security and operational requirements.

Cookies do not necessarily identify you by name. However, information collected through cookies may be combined with other information that we hold or receive, where this is permitted and appropriate. The way information is handled depends on the nature of the cookie, the purpose for which it is used and the legal basis or permission required in the circumstances.

Winna Casino is intended for adults who are legally permitted to use online gambling services in their location. Cookies may support security, age and identity-related processes, but they do not change your responsibility to provide accurate information or comply with applicable laws and the terms governing your use of the website.

Some website functions may be supported by third-party providers. These providers may use cookies, software development kits, pixels, tags, local storage or comparable technologies to deliver services on our behalf or to provide features that we make available. Examples may include hosting, security, analytics, customer support, payment-related functions, content delivery and campaign measurement.

A third party may process information under its own privacy policy and may have its own rules for managing cookies or similar technologies. We encourage you to review the relevant third-party information where it is made available. The presence of a third-party service does not mean that every visitor is subject to the same technologies or that every service collects the same information.

We seek to use service providers that are appropriate for the function they perform and expect information handled on our behalf to be managed with suitable security and confidentiality measures. Access to information should be limited to what is reasonably required for the relevant service. Third-party services may change over time as the website, technology and operational requirements develop.

Cookies and similar technologies may also be used when content from another service is displayed on a page, or when you choose to interact with a link, tool or feature provided by another organisation. Once you leave the Winna Casino website or use an external service, the external provider's terms and privacy information may apply.

Where a cookie preference tool is available, you can use it to review or change your choices for non-essential cookies. You may be able to accept all available cookies, reject optional cookies, or select categories individually. Strictly necessary cookies may continue to operate because they are needed to provide requested website functions and maintain security.

You can also manage cookies through the settings of your internet browser. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is stored. Browser instructions vary, so you should check the help or privacy settings provided by your browser or device manufacturer.

If you delete or block cookies, some website features may not work properly. You may be signed out, lose saved preferences, need to provide information again, or experience reduced functionality. Blocking cookies on one browser or device may not apply to other browsers or devices. Your choice may also need to be renewed if cookies are removed or if the preference system changes.

Some technologies cannot be controlled in exactly the same way as ordinary browser cookies. For example, local storage, mobile identifiers, pixels and similar tools may have separate device or application controls. Where relevant, you should review the settings available in your operating system, application or device.

Choosing not to allow optional cookies will not necessarily stop all advertising or online content from appearing. It may mean that content is less tailored to your interests or that interactions cannot be measured in the same way. Your cookie settings do not automatically withdraw other permissions or communication preferences that you may have provided separately.

Information collected through cookies is handled in line with our Privacy Policy. We take reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure. No online transmission or storage method can be guaranteed to be completely secure, so you should also protect your devices, use appropriate security settings and avoid sharing account credentials.

Cookie information is kept for as long as reasonably necessary for the purpose for which it was collected, to support ongoing services, meet operational needs, resolve disputes, maintain security or comply with applicable legal obligations. Retention periods may differ between cookie types and service providers. When information is no longer required, it may be deleted, de-identified or securely disposed of where appropriate.

We may update this Cookies Policy when our website, technologies, business practices or legal obligations change. Any updated version will be made available on this page, with the updated date or other notice where appropriate. We encourage you to review the policy from time to time so you understand how cookies may be used and how your choices can be managed.

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or support channel made available through the Winna Casino website. When making an enquiry, avoid including unnecessary sensitive information. We may need to verify your identity before responding to a request concerning personal information or account-related details.

By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy. Where consent is required for optional cookies, your choices will be handled through the available preference controls or other notices presented to you.